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Branders Promotional Products, Dubai.

Head quarter building, Dubai Silicon Oasis , Dubai, UAE.
Dubai, Silicon Oasis 341444

t. +971-55-7088407
[email protected]

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TERMS & CONDITIONS:

“Branders Promotional Products and Corporate Gifts” maintains the https://www.brandersonline.com Website. United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment. We will not trade with or provide any services to OFAC and sanctioned countries. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.Cardholder must retain a copy of transaction records and Merchant policies and rules. User is responsible for maintaining the confidentiality of his account.

PRIVACY POLICY:

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Branders Promotional Products and Corporate Gifts will not pass any debit/credit card details to third parties. Branders Promotional Products and Corporate Gifts takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.brandersonline.com) cannot guarantee the security of any information that is disclosed online.

Branders Promotional Products and Corporate Gifts is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

REFUND POLICY:

Refunds are not available once an order is confirmed and production begins for customized products. However, if there is a discrepancy between the agreed specifications and the delivered outcome, refunds can be issued through the original payment method.

Branders Promotional Products does not assume responsibility for shipping issues; customers are fully responsible for shipping. Branders may assist clients in facilitating shipping arrangements.

Branders Promotional Products is not liable for delays caused by weather conditions or public closures for any reason.

CANCELLATION POLICY

Customer can cancel their order/requested services within 2 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

RETURN AND REFUND POLICY: Returns and refunds can be done only in case there is a discrepancy between what has been proposed and the delivery outcome and they are evaluated case to case basis.

DELIVERY/SHIPPING POLICY:

We ship and deliver to UAE, GCC and international through domestic and international courier companies.

The duration of shipment varies according to mutual agreement and usually is done within 2-12 working day as per the agreement; case to case basis depending on customization level.

All delivery charges are free of charge and included within the shipment.

PRODUCT PRICING and products DESCRIPTION:

being a customized product, the prices will be advised to client as per the customized level required; case to case basis. Description of products will be mentioned clearly in website and product page.

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