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Branders Promotional Products, Dubai.

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    Branders Promotional Products, Dubai.

    Head quarter building, Dubai Silicon Oasis , Dubai, UAE.
    Dubai, Silicon Oasis 341444
     
    t. +971-55-7088407
    [email protected]

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    Terms & Conditions

    “Branders Promotional Products and Corporate Gifts” operates the website https://www.brandersonline.com. The company is domiciled in the United Arab Emirates, and all terms are governed by the applicable local laws.

    We accept Visa and MasterCard debit and credit cards in AED only. Please note that we do not trade with or provide services to OFAC-sanctioned countries.

    Users must be 18 years of age or older to register and transact on our website. Cardholders are responsible for retaining transaction records and should be familiar with the merchant’s terms and policies. Users are also fully responsible for maintaining the confidentiality of their account credentials.


    Privacy Policy

    We respect your privacy. We do not store, sell, share, rent, or lease your credit/debit card details or any personally identifiable information to any third parties.

    Branders Promotional Products and Corporate Gifts implements appropriate measures and technologies to secure your data. However, while we strive to ensure your privacy, we cannot fully guarantee the security of information disclosed online.

    Links to third-party sites may lead you to different privacy policies. We encourage users to review those policies directly with the respective providers, as we are not responsible for their practices.

    Please note that our policies may be updated occasionally to meet changing legal or operational standards. Updates are effective upon posting, so we advise checking this section regularly.


    Refund Policy

    Once an order is confirmed and production for customized items begins, refunds are not available. However, if the final product does not match the approved specifications, a refund may be processed via the original payment method.

    Branders Promotional Products is not liable for any issues related to shipping. However, we’re happy to help facilitate shipping arrangements where possible. We are also not responsible for delivery delays due to unforeseen events such as weather or public holidays.


    Cancellation Policy

    You may cancel your order or requested services within 2 hours of confirmation. If eligible, a refund will be processed using the original payment method. Please allow up to 45 days for the transaction to be reflected.


    Return & Refund Policy

    Returns and refunds are only considered if there is a clear mismatch between what was proposed and what was delivered. Each case will be evaluated individually.


    Delivery & Shipping Policy

    We offer delivery within the UAE, GCC, and internationally through trusted courier partners.

    Delivery timelines typically range between 2 to 12 working days, depending on the customization level and terms agreed upon. Shipping fees are included in the total order amount — no hidden delivery charges.


    Product Pricing & Description

    As all products are fully customized, pricing is determined on a case-by-case basis depending on the complexity and level of personalization required. Product descriptions are clearly listed on our website and respective product pages.


    Let me know if you'd like this adapted into a downloadable file, stylized for your website, or localized in Arabic. Happy to help with the next step! ???

    Virtual Sample